Privacy Policy | jili77 Official Secure Gaming Platform

1. Introduction and Scope

This Privacy Policy describes how jili77 collects, uses, and protects the personal information of our users within the Philippines. By using our platform, you agree to the practices described in this document.

This policy applies solely to the services provided on this website. It does not cover third-party websites, external payment gateways, or other platforms you may visit after leaving our site. We encourage you to review the privacy policies of any third-party services you interact with.

2. Personal Information We Collect

To provide a secure and compliant gaming environment, we collect the following categories of data:

Account and Identity Data

Information provided during registration, such as your name, date of birth, and contact details, used to establish your account and verify your age.

Verification Documents

Copies of government-issued IDs or other proof of residence provided during the KYC (Know Your Customer) process to prevent identity theft and comply with regulations.

Payment Data

Details related to your deposits and withdrawals, processed through our partner payment providers to facilitate secure financial transactions.

Gaming and Transaction Activity

Logs of games played, betting history, winnings, and losses, used to manage your account and identify suspicious patterns.

Technical and Device Data

IP addresses, browser type, operating system, and device identifiers collected automatically to optimize performance and enhance security.

Support Communication

Records of your interactions with our support team via the channels available on this site to resolve queries and improve service.

3. How We Collect Data

We gather information through three primary channels:

• Directly from You: Information you enter when registering, updating your profile, or contacting support.
• Automatically: Technical data collected via cookies and server logs as you navigate our platform.
• Service Partners: Information provided by our partner payment providers or verification services to confirm the validity of your transactions and identity.

4. Why We Use Data

Your data is used for the following legitimate purposes:

• Account Management: Creating and maintaining your user profile.
• Financial Processing: Executing deposits and withdrawals securely.
• Security and Compliance: Verifying age and identity to prevent underage gambling, fraud, and multi-accounting.
• Personalization: Tailoring the platform experience and content to your preferences.
• Legal Obligations: Fulfilling requirements applicable to gambling operators in the Philippines.
• Marketing: Sending promotional offers only if you have explicitly consented to receive them.

5. When We Share Data

We do not sell your personal data to third parties. We only share information with:

• Service Providers: Trusted partners who handle payment processing, identity verification, and technical infrastructure.
• Legal Authorities: When required by law to comply with legal processes, prevent fraud, or protect the safety of our users.

6. How We Protect Data

We implement robust technical and organizational measures to safeguard your information:

• Encryption: Data transmitted between your device and our servers is protected using industry-standard encryption.
• Access Control: Internal access to personal data is strictly limited to authorized personnel who require it for operational purposes.
• Payment Isolation: Sensitive payment details are handled by specialized providers to minimize our direct exposure to financial data.
• Continuous Monitoring: We monitor our systems for unauthorized access or potential security threats.

7. Cookies and Tracking

We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. For detailed information on the types of cookies we use and how you can manage them, please visit our Cookie Policy.

8. Your Rights

Depending on your location and the nature of the data, you have the following rights:

• Access and Correction: You may request a copy of your data or ask us to correct inaccuracies.
• Deletion and Portability: You may request the deletion of your data or ask for it to be transferred to another service.
• Objection and Withdrawal: You can object to certain processing activities or withdraw your consent for marketing.

To exercise these rights, please contact our support team via the channels available on this site. Please note that even after account closure, we are required to retain certain data to comply with anti-money laundering (AML) and gambling regulations.

9. How Long We Retain Data

We retain your personal information for as long as your account remains active. Once an account is closed, we keep the necessary data for the timeframe required by applicable law in the Philippines to fulfill legal, auditing, and regulatory obligations.

10. Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that a minor has created an account, that account will be terminated immediately and any funds will be handled in accordance with our terms.

Parents or guardians who believe a minor is using our platform may report the account through our support channels for immediate action.

11. Cross-Border Transfers

Some of our technical and service providers may operate outside of the Philippines. In such cases, we ensure that appropriate safeguards are in place to protect your data and ensure a level of protection consistent with our privacy standards.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. All updates are published on this page. We encourage users to regularly check the "Last Updated" date at the top of this page to stay informed about how their data is handled.

13. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your data rights, please reach out to us through our Support Page. Our team is available to assist you with any privacy-related concerns.